Join the waiting list

Pod for Payments

Terms of Service

Last updated 19 September 2026

1. Introduction

Welcome to Pod for Payments, operated by Pale Blue Software Ltd (“we”, “our”, “us”).

These Terms of Service (“Terms”) govern your use of the Pod for Payments mobile application and the website at payments.withpods.com (together, the “Service”), operated by Pale Blue Software Ltd.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of the Service. You can read it at payments.withpods.com/privacy.

Your agreement with us includes these Terms and our Privacy Policy (the “Agreements”). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

If you do not agree with, or cannot comply with, the Agreements, then you may not use the Service. Please let us know by emailing [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.

2. Platform Disclaimer (Stripe Relationship)

Please read this carefully. Pod for Payments is an independent third-party application designed to interact with the Stripe API. Pale Blue Software Ltd is not affiliated with, endorsed by, sponsored by, or in any way officially connected with Stripe, Inc. or any of its subsidiaries or affiliates. The official Stripe website can be found at https://stripe.com. The name “Stripe” as well as related names, marks, emblems and images are registered trademarks of their respective owners.

By using this Service, you acknowledge that we are not a bank, payment processor or money services business. We do not hold your funds. We serve only as a technical interface to your own Stripe account. Your use of Stripe is governed by Stripe’s own terms, which you accept when you connect your account. We are not responsible for any errors, delays or holds placed on your funds by Stripe, Inc.

3. Communications

By creating an account, you agree to receive service messages from us: notices about your account, changes to the Service and to these Terms. We may also send newsletters and information about products we think may interest you. You may opt out of the latter at any time by following the unsubscribe link or by emailing us.

4. Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your payment card details and billing address.

You represent and warrant that (i) you have the legal right to use any payment card or other payment method in connection with any Purchase, and (ii) the information you supply to us is true, correct and complete.

We may employ third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

5. Promotions

Any contests, sweepstakes or other promotions (“Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

6. Fees and Commission

Pale Blue Software Ltd operates on a commission-based model. We do not charge a monthly subscription fee.

Commission rate. We charge a fee of 0.99% per successful transaction processed through the Service.

Stripe fees. Our commission is in addition to the standard processing fees charged by Stripe. You are solely responsible for understanding the total fee structure (Stripe’s fees plus the Pod for Payments commission).

Automatic deduction. By using the Service, you authorise the automatic deduction of our commission from the transaction amount at the time of processing.

Modifications. Pale Blue Software Ltd may, in its sole discretion and at any time, modify the commission. We will provide reasonable prior notice of any change in fees. Your continued use of the Service after a fee change comes into effect constitutes your agreement to pay the modified fee.

7. No Refunds on Commission

This section is strict. Please read it carefully.

All commissions charged by Pale Blue Software Ltd are non-refundable.

Because our fee is charged for the immediate service of facilitating the transaction through our software, we have fully performed our service once the transaction is processed. Therefore:

  • If you issue a refund to your customer, we do not refund our commission.
  • If a transaction is disputed or charged back by a cardholder, we do not refund our commission.
  • We are not liable for any losses you incur due to refunds, chargebacks or Stripe’s refusal to process funds.

8. Content

Content found on or through this Service is the property of Pale Blue Software Ltd or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy or use said content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

9. Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability.

Additionally, you agree not to:

  • Use the Service in any manner that could disable, overburden, damage or impair the Service or interfere with any other party’s use of the Service.
  • Use any robot, spider or other automatic device, process or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
  • Use any manual process to monitor or copy any of the material on the Service, or for any other unauthorised purpose, without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Service.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorised access to, interfere with, damage or disrupt any part of the Service, the server on which the Service is stored, or any server, computer or database connected to the Service.
  • Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Take any action that may damage or falsify the Company’s rating.
  • Otherwise attempt to interfere with the proper working of the Service.

10. Analytics

We may use third-party service providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. For more information on the privacy practices of Google, please visit https://policies.google.com/privacy.

Firebase is an analytics and crash-reporting service provided by Google. You may opt out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in its Privacy Policy at https://policies.google.com/privacy.

11. No Use By Minors

The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Service, you warrant and represent that you are at least eighteen (18) years of age and have the full authority, right and capacity to enter into this agreement and abide by all of the terms and conditions of these Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Service.

12. Accounts

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete and current at all times. Inaccurate, incomplete or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your device and account. You agree to accept responsibility for any and all activities or actions that occur under your account, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

13. Intellectual Property

The Service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of Pale Blue Software Ltd and its licensors. The Service is protected by copyright, trademark and other laws of Cyprus, the European Union and other countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pale Blue Software Ltd.

14. Error Reporting and Feedback

You may provide us, either directly at [email protected] or via third-party sites and tools, with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints and other matters related to our Service (“Feedback”). You acknowledge and agree that (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) the Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential or proprietary information from you or any third party; and (iv) the Company is not under any obligation of confidentiality with respect to the Feedback.

Firebase Crashlytics is a bug-reporting service provided by Google. You may opt out of certain Firebase features through your mobile device settings.

Our Service may contain links to third-party websites or services that are not owned or controlled by Pale Blue Software Ltd.

Pale Blue Software Ltd has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.

YOU ACKNOWLEDGE AND AGREE THAT PALE BLUE SOFTWARE LTD SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEBSITES OR SERVICES.

16. Disclaimer of Warranty

THE SERVICE IS PROVIDED BY THE COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

17. Limitation of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PALE BLUE SOFTWARE LTD BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF DATA OR FINANCIAL LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF LIABILITY IS FOUND ON THE PART OF THE COMPANY, IT WILL BE LIMITED TO THE AMOUNT OF COMMISSION PAID TO US DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

18. Indemnification

You agree to defend, indemnify and hold harmless Pale Blue Software Ltd and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees), resulting from or arising out of (a) your use of and access to the Service, by you or any person using your account; (b) a breach of these Terms; or (c) content posted on the Service.

19. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, in our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms. If you wish to terminate your account, you may simply discontinue using the Service, or ask us to delete it by emailing [email protected].

20. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

21. Dispute Resolution and Class Action Waiver

Dispute resolution. In the event of a dispute, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. If the dispute is not resolved within 30 days, both parties agree to resolve any claim, dispute or controversy (excluding any claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration.

Class action waiver. You agree that any arbitration or proceeding shall be limited to the dispute between us and you personally. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilise class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

22. Changes to the Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

23. Amendments to Terms

We may amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

24. Waiver and Severability

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

25. Acknowledgement

BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

26. Contact Us

Please send your feedback, comments and requests for technical support by email to [email protected].

Pale Blue Software Ltd, Cyprus.